Get in touch

IT’S TIME TO ELEVATE YOUR BEAUTY GAME

 where to find us

JUMEIRAH, AL WASL BRANCH
1186 AL WASL ROAD, UMM SUQEIM 2, DUBAI
 
RITZ-CARLTON BRANCH
The ritz-carlton hotel, jbr, dubai
 
 Our policies

BOOKINGS

We are so excited to welcome you to Pastels.

Our team is here to help you with whatever questions you might have. Please feel free to reach out to them at the number below.

+971 56 521 2531

CANCELLATIONS

Your appointment is reserved especially for you.

To ensure we can accommodate all our clients, we kindly ask for a minimum of 24 hours' notice for any cancellations or changes.

Please note that if last-minute cancellations or no-shows occur more than once, a 50% deposit will be required to secure future bookings.

CLIENT SATISFACTION

At Pastels, your satisfaction is our top priority.

We believe the true test of your new look comes when you wash and style your hair at home. If you have any concerns during the first seven days, we invite you to return so our team can address them and ensure you're completely happy.

Please make sure to speak to one of our team members within this time period.

 frequently asked questions
 

  • We have a friendly team ready to answer any question you might have.

    Please call or message:

    +971 56 521 2531

  • We can't wait for you to discover Pastels!

    Please call or message the below number. Ensure you mention which of our two branches you would like to visit:

    +971 56 521 2531

  • Can't find the price you are looking for? Please reach out to our team with the details of your inquiry, and they will send it across:

    Please call or message:

    +971 56 521 2531

 

  • Our team is here to provide personalised consultations, whether you're seeking guidance on your hair journey or looking for the perfect stylist or therapist for you.

    Please call or message:

    +971 56 521 2531

  • Thank you for your interest in collaborating with Pastels.

    Please send the full details of your request to our marketing team below:

    morgan@geniiandco.com

  • Thank you for your interest in collaborating with Pastels.

    Please send the full details of your request to our marketing team below:

    morgan@geniiandco.com