Reviews

Jessica did a fabulous job with my hair and she was very helpful with good advice. At the end you know what you pay for! Aileen also did amazing job on my nails. It was my first time in Pastels Salon and I will definitely come back there!

I visited the salon this morning for a haircut!! I have been in Dubai for 3 years and i tried almost every high end salon( i am really obsessed with my hair) and always i had the same feeling of disappointment and being overcharged for the services provided!! Fortunately today i met DIDI for my haircut and i had the best haircut ever!! This girl is super professional , super talented and would listen to my needs doing exactly what i wanted!! BY FAR THE BEST HAIRCUT IN DUBAI!! HIGHLY HIGHLY RECOMMENDED!!! DIDI THANK U VERY MUCH!!!

First time I visited Pastels Salon Al Wasl and I was not disappointed! Josephine did a fantastic haircut! She took her time during consultation and listened to what I want to achieved. She took a good look of my hair texture before she proceeded with the cut. She made sure we were on the same page on the style and length. Thanks a lot Josephine, I now found my new favorite hairdresser and salon in Dubai.

I loved the care and efforts Gerly has put in treating my hair. The head massage was so relaxing and soothing. Thank you for the free shampoo samples and complimentary coffee. Generous and friendly staff. I'm definitely coming back. Thank you!!

Girls were extremely polite, they also gave me a free Voucher to exchange for a Hair treatment on my second appointment! I did my Polish there and the result was really good and still waiting to know how long it would last. I will definitely come back. Thx a lot!

I’ve seen Angelina for the last 3 years at Pastels Al Wasl. I absolutely love my blond hair. She always does the best highlights and makes my hair look beautiful. I highly recommend her

One of their nail therapist - Aileen has been my therapist for the last 10 year. Very professional and i love her so much. I'm very excited that she joined the other professionals in jPastel Salon. Good job Pastels! Thank you for always making me feel beautiful 😘😘😘

I do my highlights with Angelina, she listened to what I wanted first and then chose a beautiful color that everybody asks about right now :) She’s very professional and nice and friendly. Overall I’m very happy with my experience in the salon, they’re professionals!

I have been seen Angelina in Pastel salon who did amazing job with my hair. She is a great blond hair specialist . Came back few times already because I trust her job and will definitely come back again! Thank u so much for your great work!

My all time favorite salon in Dubai. Consistent and professional and great customer service, I truly recommend them. My hairdresser is Jessica who knows my hair and what I like. No cheap but if you calculate it a visit 6-8 wees it should be ok!

I got my hair done with Shakira and it’s the best cut/color I’ve ever gotten. She told me exactly what would and wouldn’t work on my hair, and has such a good sense of what colours would bring out my best features. She’s also got a great sense of humour and was a such a pleasure to talk to!! Even though I don’t live in Dubai any more, I still take her advice on hair care and color before getting my hair done and she’s super helpful :)

I'm very picky about where I go for beauty services especially with my and hair once I find a great and reliable salon and hair stylist I stick with it.(very rare that it's actually at the same place!) I really love the service and vibe at PASTELS SALON MERCATO MALL. If you asked me to recommend someone I'd definitely recommend Shakira she comes highly acclaimed, her service is impeccable and she really embodies the value of service delivery an client satisfaction. I'm never disappointed!!

Service was Amazing!!! Shakira’s skill with hair and coloring was truly incredible. Worth every dirham! They served tea and made me feel at home. I traveled from Sri Lanka, just for her.. and will do it again!

I've been going to Pastels Mercato for so many years now. And my hair and nails were very well taken care of by the best in the business. It's always a sincere advice with regards to one's hair, and without dragging clients to spend more money unnecessarily! I was truly impressed when I was told that it's not necessary to do this or that to my hair, although if I did, it would 've meant more financial gain to Pastel! I love the sincerity and the cheerfulness of the staff and their politeness. Last week, my wonderful hair expert Shakira, gave me an amazingly new look which was so popular with my friends! Beautiful highlights + a nice trim + volume! She even did a beautiful messy chignon hair for the wedding of my son, which literally was stunning! I love this elegant and neat Pastels in Mercato and will never ever trade Shakira for anyone else! Thank you Pastels for the professionalism that you practice! Love every single individual there🤗🤗

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value Great stylists- would not go anywhere else. Great colour and cuts from Shakira

I’ve been going to Pastels for years now & can’t recommend them highly enough...such a lovely team and I always feel welcomed & spoilt on every visit!

Oh Rachel made my dream hair color come true. I have been with her now for almost nine months , she also gives the right best advice for my hair and she is always been looking after my hair condition, given that my hair has been going through a lot of bleaching and coloring but it still maintains a very good condition, plus she is also amazing at trimming my hair , never took off a lot of its length.. am happy ..

I have been seeing Emma since quite some years now and I only have praises for her. Her colouring skills are great, she listens to me and can always recommend what’s best for my unruly hair....on top of being a great stylist, she is such a lovely girl, and every time I visit the salon we have a nice chat and a laugh or two. Highly recommended! Ines

I recently booked for a haircut here and Danielle did a good job trimming my hair and fixing it the way I wanted it. She was also polite and friendly. I have always been pleased with getting my hair done at this branch, the staff is always polite and attentive.

Shakira is doing magic. I love the kerastraight.

Natalie is great extremely knowledgeable, nows exactly what will suit you. I feel totally safe in her hands.

Best salon experience I've had in my three years in Dubai. Natalie has done magic to the color of my hair and transformed it from a yellow orange mess to blended locks that match my skin tone. Hair styling is her art and she sure knows exactly what she's doing with it. I will be booking again this week!

I never cease to be amazed at how good my hair looks each time I go to Pastels. Natalie is wonderfully creative and has guided me on what to do with my hair taking it from the boring dull cut to something I never stop getting compliments about. The atmosphere is amazing and the wider team are always courteous and super friendly.

I have been going to Pastels for the last 12 years, I love the salon, the staff and the consistency of their wonderful service. Natalie is an amazing stylist, I trust her opinion and I always leave the salon with a big smile on my face! Great job to all the staff for maintaining really high service standards throughout the years.

I have been going to Pastels for over 10 years. My stylist is the best stylist in the region, (if not the world!😜) but all the stylists are fantastic. The salon is lovely and all staff are very professional. What I really appreciate is the knowledge and honesty about what would be the most beneficial to my hair. I highly recommend this salon.

There are hair stylists, and there's Natalie Kasses…I absolutely love her and I’m so lucky to have found her!!! It took me many years to find the right person and salon to trust with my hair!!! I absolutely trust her with my curls and love every time I get it cut by her!!! I always get so many compliments on my haircut and color and she is the best to chat with while getting my hair done! Love Pastels Salon and all the beautiful people working there!!!

Great salon friendly staff from reception to all the therapists and assistants. Getting your hair washed is a really lovely experience too. Karl is amazing with hair, colouring, highlighting and cutting and styling. He really is the best.

I had the most fabulous experience at Pastels Salon. Natalie coloured, cut and styled my hair and the result was brilliant. My hair looks healthy and the colour is very flattering to my skin tone. I also had a mani/pedi there, whilst I waited for my hair colour to process. The girls did an amazing job. I left the salon very happy with the overall service, the standard of service and professionalism was very high. I would absolutely recommend Natalie as a stylist, she has vast experience and is extremely confident in her craft. I felt like I was in very capable hands.

I always have a fantastic experience when I go to Pastels. Natalie is an amazing hairdresser. She is the best colourist in the UAE. I always recommend Natalie to friends and colleagues.

Went from 14”inches to really short hair! Absolutely loved the experience! Angelica did the best haircut! She took her time to perfect the cut! With really thick hair like mine she made it so perfect!