Ritz Carlton Salon

This modern, upbeat branch offers hair services and beauty treatments including waxing and nails to its varied unisex clientele, which includes Dubai residents and tourists.

Open Hours:

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
9am to 7pm 9am to 9pm 9am to 7pm 9am to 9pm 9am to 7pm 9am to 7pm 9am to 7pm

Email: ritzcarlton@pastels-salon.com

Phone: +971 4 399 5016  / +971 4 318 6141

Parking information: Valet parking available at the hotel.


Natalie is great extremely knowledgeable, nows exactly what will suit you. I feel totally safe in her hands.


Pam O'Neill

Best salon experience I’ve had in my three years in Dubai. Natalie has done magic to the color of my hair and transformed it from a yellow orange mess to blended locks that match my skin tone. Hair styling is her art and she sure knows exactly what she’s doing with it. I will be booking again this week!


Raghd Zaqout

I never cease to be amazed at how good my hair looks each time I go to Pastels. Natalie is wonderfully creative and has guided me on what to do with my hair taking it from the boring dull cut to something I never stop getting compliments about. The atmosphere is amazing and the wider team are always courteous and super friendly.

Warren-Richardson reviews

Warren Richardson

I have been going to Pastels for the last 12 years, I love the salon, the staff and the consistency of their wonderful service. Natalie is an amazing stylist, I trust her opinion and I always leave the salon with a big smile on my face! Great job to all the staff for maintaining really high service standards throughout the years.


Andreea Gurbina

I have been going to Pastels for over 10 years. My stylist is the best stylist in the region, (if not the world!😜) but all the stylists are fantastic. The salon is lovely and all staff are very professional. What I really appreciate is the knowledge and honesty about what would be the most beneficial to my hair. I highly recommend this salon.


Lee Braithwaite

There are hair stylists, and there’s Natalie Kasses…I absolutely love her and I’m so lucky to have found her!!! It took me many years to find the right person and salon to trust with my hair!!! I absolutely trust her with my curls and love every time I get it cut by her!!! I always get so many compliments on my haircut and color and she is the best to chat with while getting my hair done! Love Pastels Salon and all the beautiful people working there!!!


Raneen Zaatarah

Great salon friendly staff from reception to all the therapists and assistants. Getting your hair washed is a really lovely experience too. Karl is amazing with hair, colouring, highlighting and cutting and styling. He really is the best.


Sophia Panayiotou

I had the most fabulous experience at Pastels Salon. Natalie coloured, cut and styled my hair and the result was brilliant. My hair looks healthy and the colour is very flattering to my skin tone. I also had a mani/pedi there, whilst I waited for my hair colour to process. The girls did an amazing job. I left the salon very happy with the overall service, the standard of service and professionalism was very high. I would absolutely recommend Natalie as a stylist, she has vast experience and is extremely confident in her craft. I felt like I was in very capable hands.


Lara Rizoski

I always have a fantastic experience when I go to Pastels. Natalie is an amazing hairdresser. She is the best colourist in the UAE. I always recommend Natalie to friends and colleagues.

Natalie Ferguson Borley review

Natalie Ferguson-Borley

Went from 14”inches to really short hair! Absolutely loved the experience! Angelica did the best haircut! She took her time to perfect the cut! With really thick hair like mine she made it so perfect!


Atia Omar